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Can't sign up for unlimited data for internet
The link provided in the support article, https://www.xfinity.com/support/articles/exp-unlimited-enroll, goes to a dead end and no way to add the service in the chat assistant or account management. Very frustrating since there is no other way to get this resolved unless I post on this forum to get CS help.
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25.8K Messages
8 m ago
@dcalma
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ComcastAmira
Official Employee
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2.3K Messages
8 m ago
Hello @dcalma, thanks for reaching out to us on our Forums page. We appreciate your interest in adding Unlimited Data and I apologize for the issues you're running into when trying to add it on your end. We are aware and working on this, and we do apologize for any frustration caused by this. We would love to assist you with getting it added to your account.
Can you please send me a Private Message including your first and last name as it appears on the account?
To send me a Private Message, please click my name “ComcastAmira” and click “Send a message".
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
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