Visitor
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12 Messages
Can’t send outgoing mail on iPhone
I am suddenly unable to send outgoing mail on my iPhone with message “cannot connect to the outgoing mail server” and “the connection to the outgoing server ‘stmp.comcast.net’ failed.” I have checked all settings, re-entered them, toggled on/off WiFi, and removed and reentered the Xfinity mail account on the phone. Outgoing mail works on iPad with same WiFi and also works with laptop outlook program.
Katiesprint
Visitor
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12 Messages
21 hours ago
Also cannot connect to Xfinity mobile WiFi.
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XfinityVianney
Official Employee
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2.8K Messages
20 hours ago
Thank you for reaching a new post. I understand you are having some trouble with outgoing mail on your iPhone. I see it works fine on your iPad and also via Outlook. However, it seems the trouble is mainly on your iPhone. If you visit our direct site on your phone, https://connect.xfinity.com/appsuite/, are you able to send emails with no issues?
Regarding your mobile Wi-Fi, can you tell me about the issues or any errors you get when trying to connect?
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