Cant see upgrade offers
When I go to the website or xfinity assistant to try to see the cost of higher speed packages it never shows me the deals. Instead i am redirected to a page that says something like "good news, xfinity service is included at your address. We've partnered with your community to bring service to your address". I know my community provides basic cable at no charge, but i am already paying for the 200mbps package for my home. Why can't i see my upgrade options? This is extremely frustrating and there is no available agents on xfinity assistant!