Can't Schedule Callback to Cancel

@user_mgioy0

Thanks for reaching out to us, we would hate to lose you as a customer but we do understand your concerns.

 

I'll be happy to assist you with your request on getting your service cancelled. Go ahead and send me a direct message including your first and last name and complete service address

 

 

Here's the detailed steps to direct message us:

 

• Click "Sign In" if necessary
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message