Visitor

 • 

1 Message

Monday, February 23rd, 2026 11:16 PM

Can't reach an agent

I would like to speak with any live person about extending my xfiniyy commitment more than one year.

If we could schedule a day and time I would make it a priority.

Thank you,

[Edited: "Personal Information"]

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Official Employee

 • 

37 Messages

2 hours ago

Hello @user_w8dxs0 our team would like to take a look into this for you, What service is this in regard to?

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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