Hi there! @user_o6j8f5 thanks for visiting our Xfinity Community Forums. The purpose of working through forums is to post your issue/concern publicly and receive assistance. You may also find the board/topic that best fits your concern and see if your question has been answered. If you are not able to find something similar to your situation we do ask that you provide us with as much detail as possible on your post without your personal information. If your concern requires us to work with your individual account we may ask you to send us a direct message to gather those details. Can you provide more details about what is going on?
XfinityEva
Official Employee
•
2.2K Messages
19 hours ago
Hi there! @user_o6j8f5 thanks for visiting our Xfinity Community Forums. The purpose of working through forums is to post your issue/concern publicly and receive assistance. You may also find the board/topic that best fits your concern and see if your question has been answered. If you are not able to find something similar to your situation we do ask that you provide us with as much detail as possible on your post without your personal information. If your concern requires us to work with your individual account we may ask you to send us a direct message to gather those details. Can you provide more details about what is going on?
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