Visitor
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1 Message
Can't print shipping label for return my modem
I would like to return my modem to local UPS store, and I tried to go to link provided by Xfinity. But I can't proceed. It says I need to select a device but there are no device I can select.
How can I proceed this process?
EG
Expert
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105K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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CCFelicia
Problem Solver
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311 Messages
2 years ago
Hello @user_cd93f7 Happy Holidays, we appreciate you reaching out to the Xfinity Forums Community for assistance with the return of your equipment.
Please be advised, you do not need a shipping label for your local UPS store. Since we partner with them, all you need to do is, bring your equipment into the store, the UPS team will create a shipping label for you (at no cost), and provide you with a receipt for tracking.
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