New Poster
•
3 Messages
Can't manage account due to Flex
Can't manage my account because of Flex. Can't cancel Flex because I can't manage my account. Employees have been promising a fix since September, yet here we are... Per direction found in other's posts, I am writing to get assistance in accessing my account to review possible changes.
Responses
ComcastMichael
Official Employee
•
2.9K Messages
5 m ago
Greetings, @chuck94527! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear of the issues you are running into when trying to manage your account. You have come to the right place. I would like to see what we can do to help you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.
0
0