Visitor
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1 Message
Can’t Login
So, I just recently signed up for Now Internet but haven’t received any type of confirmation email. Even when I tried to login with my credentials it wouldn’t allow me to. Yall was fast to take the money out my account but not fast enough to send a confirmation email or text. I need a real live agent please or yall can jst run me back my $30 🥴
EG
Expert
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119.7K Messages
6 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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3.6K Messages
6 hours ago
Hello, @user_i1unel sorry to learn that your NOW Internet service did not easily activate and you did not receive a confirmation email. May I ask did you have our post paid service prior to signing up for NOW? If so did you set up a cancellation of that service first(a requirement) before signing up for NOW?
Now has a dedicated team that offers 24/7 digital support for troubleshooting issues. For real-time assistance, customers can chat with an agent through the Xfinity app or website. Additionally, the service includes a NOW Internet Gateway, and customers can manage their service, including turning autopay on or off, through the NOW Portal. For more detailed support options, customers can refer to the NOW Internet FAQs and overview articles.
For more details see:
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