Visitor

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1 Message

09/30/2026 2:42 AM

Can’t login to my account that’s active

Trying to log into my account it’s saying it’s in active and keeps bringing up an old address that doesn’t have service account number is

[Edited: "Personal Information”]

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Expert

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121.7K Messages

9 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2K Messages

8 hours ago

 

user_ns2hm7 Thanks for creating a post. When you sign in, are you able to switch between accounts and to make the current account the primary one? The linked article can help with the steps to check.

 

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