1 Message
Can't get unlimited data
I've been trying to get unlimited data added to my plan for about 2 days now and I just keep hitting dead ends. Every link either doesn't work or sends me in a circle.
1 Message
I've been trying to get unlimited data added to my plan for about 2 days now and I just keep hitting dead ends. Every link either doesn't work or sends me in a circle.
XfinityRaul
Official Employee
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1.9K Messages
1 month ago
Hello, @MD203. I appreciate you making us aware that you're having issues getting the unlimited data service added to your account. I would be more than happy update your account. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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XfinityDilary
Official Employee
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2.1K Messages
1 month ago
Thanks for allowing us to help with your unlimited data concerns,@MD203. I'm glad we were able to add the service and get your concern sorted out. If you need anything else, don't hesitate to create a new public submission. Have a good one!
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