1 Message
Can't get unlimited data
Every time I try to buy unlimited data through https://www.xfinity.com/buy/plan/checkout/XFINUDAT I get an error that says "Sorry, this line of business is not currently available due to a temporary error. Please try again shortly."
XfinityAlyssaA
Official Employee
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1.7K Messages
19 days ago
Good afternoon @user_0zqamy and thank you for reaching out to our dedicated Communities team here on our Forums, we appreciate it! I hope you are otherwise having a wonderful weekend. I see that you are running into an error that says "Sorry, this line of business is not currently available due to a temporary error. Please try again shortly," every time you try to buy unlimited data through the website. That's definitely strange and we apologize for any inconvenience but rest assured, you've reached the right team to help! We'll be happy to assist with adding unlimited data to your account. To get started, can you please send us a Direct Message with your name and the service address on the account?
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
We look forward to working with you further.
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XfinityAlyssaA
Official Employee
•
1.7K Messages
18 days ago
Thank you @user_0zqamy for allowing us to assist with your concerns and getting unlimited data added to your account. Please let us know if there is anything else we can do for you in the future!
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