Can’t get internet!

It is insane the amount of times I have called you guys about trying to get Internet service. I’ve spoken with about ten different people by this point and no one can do anything. I’ve had two techs come out to my place and they had no idea how to do their job. The last tech that came out was 2 hours and 40 mins late to the appointment and proceeded to tell me he couldn’t do anything since it was night time. Wouldn’t have been night time if he wasn’t late. He didn’t help me get an appointment and also told me I have to wait until October 1st. I was told a supervisor was going to contact me but that was Friday 9/18 and it is currently 9/24. Why do you guys make it so difficult to get internet? Do you just know that most customers don’t have many Internet options where we live and you decide to treat us l this way since we have no other choice? I’m done being patient and understanding, This is ridiculous how hard it is to get a response from this company or get anyone to do their job to fix the issue. I shouldn’t have to keep calling YOU to get this fixed. You guys sent a bad tech out and ruined my entire evening and then proceed to tell me I have to wait an extra two weeks when I’ve already waited two months?