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4ukathleen
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Friday, January 30th, 2026 3:32 AM

Can't get a response to my cancellation request

I am trying to cancel my Xfinity internet service. The callback scheduling is broken and I cannot reach anyone by phone or chat. I need my service canceled.

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9 hours ago

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XfinityMartyR

Official Employee

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2.9K Messages

9 hours ago

 

4ukathleen We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have an understanding of your concerns, is there any particular reason you're looking to cancel your Xfinity services? 

 

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