Visitor

 • 

1 Message

Thursday, July 2nd, 2026 4:08 PM

cant find any connections for internet

I am buying a house and I cannot find any connection to plug a modem or router. I was thinking they had cable at one point but all the cable cords have been cut. Who do i need to contact to see what needs to be done in the home?

Oldest First
Selected Oldest First

Official Employee

 • 

2.9K Messages

2 hours ago

 

user_di8lbm Welcome to our community forum and we are so excited to help you set up Xfinity internet at your new home! This is the perfect place to get help with any questions you have about your account and services.
 
It sounds like we will need to run new coax cables to activate the outlet where you need to install the modem. I can set you up with a professional technician for $100 to install new outlets on exterior walls. If you need to run cable within walls or fish cable to install outlets on interior walls, I recommend reaching out to our HelloTech partners: https://www.xfinity.com/support/articles/hellotech-overview. Xfinity Members can get up to a 25% discount on HelloTech services!

 

forum icon

New to the Community?

Start Here