1 Message
Can't connect
I have had the now pass for 2 months. I just paid again and now it won't let me connect. It says connection failed or can't find IP address for 3 days now. How can I get it working again?
1 Message
I have had the now pass for 2 months. I just paid again and now it won't let me connect. It says connection failed or can't find IP address for 3 days now. How can I get it working again?
Official Solution
XfinityDena
Official Employee
•
3.6K Messages
1 year ago
@user_at4vm6 Thank you for reaching out on the Xfinity Community Forums. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform.
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user_7vtg42
1 Message
1 year ago
I've had Internet for years. I just moved from the 2nd floor to the ground floor. Now, I can't get it?
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