Visitor

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11 Messages

Thursday, May 12th, 2022

Closed

Can't connect to hotspot via laptop

I am working in a temporary office and have been using my home xfinity account to use the public xfinity hotspot. My phone can see the hotspot though my laptop isn't. Xfinity is a known wifi network on the laptop - Lenovo Thinkpad. Appreciate additional help!

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Official Employee

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6.9K Messages

3 years ago

Hello @user_491504, and thank you for posting to get help with accessing our hotspots. As someone who relies on the internet as well, I know how important it is to get this resolved. Because some time has passed, I wanted to check in with you to see if you were able to get connected or not? Have to tried to forget the network connection and connecting again? 

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