1 Message
Can't change the channels
Picture in tv no volume and can't use the remote to change the channel. Remote on turn tv on or off
1 Message
Picture in tv no volume and can't use the remote to change the channel. Remote on turn tv on or off
XfinityLinda
Official Employee
•
1.8K Messages
8 months ago
Thanks for connecting with us here in our community about the volume issues, @user_o9lqoi. You have the right team for assistance. Have you already unplugged your cable box, and restarted it to see if that resolves the volume issue? I would remove and reinsert or change the batteries on the remote as well.
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user_0gxfw8
2 Messages
4 months ago
When I try to change the station, it tells me to try again the troubleshooting
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