Can’t cancel wifi

Question

Everytime I try to cancel now WiFi it says 'something went wrong' please help

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityMartyR · Answer

user_fh398l Thank you for reaching out! I would recommend clearing your cache, and cookies and then access the NOW Portal. You can then start a conversation with the NOW Internet support team for assistance from this page.

Customer Service

user_fh398l

Can’t cancel wifi

EG

XfinityMartyR

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