Visitor

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1 Message

Monday, December 29th, 2025 2:27 PM

Can’t cancel WiFi

I’ve been trying to cancel my WiFi to no avail. I can do so online, can’t get a callback, and can’t find where to send a direct message. This is unbelievably frustrating and makes me never want to use Xfinity again. Let me cancel my service.

Oldest First
Selected Oldest First

Official Employee

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2.1K Messages

23 hours ago

@user_t3gi8s Our team can help. I see your message and will assist you there.  

Official Employee

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2.2K Messages

18 hours ago

@user_t3gi8s, Thank you for allowing us to assist you today with the cancelation of your service. I understand it can be frustrating to reach the right department to get the help you need. I appreciate you letting me help you today. 

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