Visitor
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2 Messages
Can't cancel Peacock subscription after cancelling xfinity
I am trying to cancel my Peacock subscription which was tied to my Xfinity service but can't seem to do it. Peacock was not able to help me.
Visitor
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2 Messages
I am trying to cancel my Peacock subscription which was tied to my Xfinity service but can't seem to do it. Peacock was not able to help me.
XfinityDilary
Official Employee
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3.2K Messages
4 hours ago
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityDilary
Official Employee
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3.2K Messages
2 hours ago
Thank you for allowing us to help with your Peacock concerns, user_50tgnt. As mentioned, the account has been cancelled, and the Peacock subscription codes have been removed from the account. We recommend reaching out to Peacock directly to verify if there's anything else they can do on their end to clear or refresh their records. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your night.
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