Can't add unlimited data - temporarily unavailable

When trying to add unlimited data I get this message:

Temporarily unavailable

The product you’re interested in isn’t available for purchase at this time.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Again

Expert

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31.9K Messages

4 years ago

@Rory2259

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

0

user_RobertB

Contributor

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350 Messages

4 years ago

@Rory2259

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.

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Customer Service

Rory2259

Can't add unlimited data - temporarily unavailable

Again

user_RobertB

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