Visitor
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2 Messages
Can't add unlimited data plan
Hi, I would like to add the unlimited data plan to my services, but am getting the "temporary unavailable" message alot of people seem to be getting. How do I go about adding?
Thanks
Visitor
•
2 Messages
Hi, I would like to add the unlimited data plan to my services, but am getting the "temporary unavailable" message alot of people seem to be getting. How do I go about adding?
Thanks
Responses
EG
Expert
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89.1K Messages
2 m ago
Concern moved here for greater exposure to actual Comcast employees for assistance.
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XfinityGabby
Official Employee
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145 Messages
2 m ago
Hello @user_098331. Thanks for taking the time to reach out to us through Forums. We can certainly help in making changes to your account and add unlimited data. Please send a Direct Message with your full name and address.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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