U

Sunday, September 15th, 2024 7:03 PM

Closed

Can't add RedZone sports package

I keep trying to add Redzone and it says it's complete but the channel isn't working

Official Employee

 • 

2.1K Messages

8 months ago

 

user_36nxu4 Thanks for posting on our community forums for assistance with adding RedZone. We can help with your request. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

 

Expert

 • 

110.1K Messages

8 months ago

The concern is not "accessibility / disability" help related. Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

forum icon

New to the Community?

Start Here