Hi there ldscheuy! Sorry you haven't been able to get your modem activated. Can you give us a little more detail about what steps you've taken and where it's getting stuck? You also might find this article useful if you haven't stumbled accross it already. Please let us know if it helps! Activate an Xfinity Gateway or third-party modem with the Xfinity app
XfinitySean
Official Employee
•
135 Messages
1 month ago
Hi there ldscheuy! Sorry you haven't been able to get your modem activated. Can you give us a little more detail about what steps you've taken and where it's getting stuck?
You also might find this article useful if you haven't stumbled accross it already. Please let us know if it helps! Activate an Xfinity Gateway or third-party modem with the Xfinity app
0
0