ldscheuy's profile

Visitor

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4 Messages

Friday, August 22nd, 2025

Can’t activate new modem

Received new modem. Can’t activate 

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Selected Oldest First

Official Employee

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61 Messages

13 days ago

Hi there ldscheuy! Sorry you haven't been able to get your modem activated. Can you give us a little more detail about what steps you've taken and where it's getting stuck?
You also might find this article useful if you haven't stumbled accross it already. Please let us know if it helps! Activate an Xfinity Gateway or third-party modem with the Xfinity app

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