Can’t Access Xfinity Rewards

There are multiple posts about this already but since it doesn’t seem to actually be getting resolved I’m also posting that I can not access Xfinity Rewards. I’ve tried logging in from an iPhone, iPad, and Mac computer. I’ve tried multiple browsers. I’ve cleared cache, cookies. No pop up blockers. I’ve tried accessing it through links in email, through the Rewards tab on the Xfinity website, through the Xfinity app. I’ve tried all the prompts from Xfinity reps in the other threads. Nothing works. This is an error on the Xfinity side not with us. 

I have been unable to access it at least since Sonic the Hedgehog was offered as a reward. I was never able to log in to redeem it. I now can not log in to redeem this weeks movie. Nor access any of the other Reward offers that I keep getting emails about.

Please figure this out and get it resolved for all of us. Then please give us all of the rewards we were unable to access while this problem has been going on. Thank you.