This is usually a message that corrects itself in less than a day. But if you'd like us to troubleshoot there's a few things we can try. Send us a direct message with your full name and service address.
To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Messaging" icon Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMatthew
Official Employee
•
1.8K Messages
11 days ago
@user_ztyt69 This article shows the different options to access the voicemail.
https://www.xfinity.com/support/articles/get-voicemail-while-traveling
All circuits busy usually indicates network congestion. How long have you been getting that message for?
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