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dwalt350
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Friday, January 2nd, 2026 5:32 PM

Can't access seasonal convenience online

On the Xfinity website, when you click on enroll (in seasonal convenience), it won't send you there. Second day trying...

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36 minutes ago

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EG

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115.2K Messages

2 hours ago

The concern is not "Home Networking" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityOrlandoM

Official Employee

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2.8K Messages

2 hours ago

@dwalt350

Thanks for reaching out to us, I recommend clearing caches and cookies and if your account is eligible all you have to do is click on this link https://www.xfinity.com/seasonal to enroll

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dwalt350

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3 Messages

When I go to this link and click on 'enroll' I get the following 

comcastseasonal.com refused to connect.

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1 hour ago

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XfinityRaul

Official Employee

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2.4K Messages

@dwalt350 Have you tired to use a different device to access the link? How about clearing the cache and cookies, closing out your browser before trying again, have you tried that?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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36 minutes ago

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