Cannot sign into MAX, says I dont have it when I sign in, but I do.

Nevermind. Xfinity [Edited: Language]. Had to fix this on my own after spending 30 minutes with the dumb AI that cant answer any serious question. why have it when you can easily do those things elsewhere? Seriously its harder to find that dumb AI than to answer those stupid questions it thinks people are asking. And what kind of computer scientists are you hiring where MAX shows up on my bill but when I try to stream it you guys say I don't have it and I need to buy it. BTW the way I fixed the issue was by going to 'try' to purchase MAX through your stupid website that barely works. [Edited: "Inflammatory"] If I had a company that basically was a monopoly in certain areas for cable internet, I would probably want better software. I mean, come on. Are you programming your software on a chromebook or something? Probably not because your websites takes up so much RAM it is almost impossible to load your websites on any computer without waiting 10 minutes and overheating your CPU. Anyway, thanks for nothing. Can't wait to one day get rid of you guys from my house, but like I said you are basically a monopoly and for now I have to deal with your awful customer service and software. 

I managed to fix this on my own - the xfinity assistant/AI is useless.