Visitor
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5 Messages
Cannot get comcast email on iphone but receiving emails on webmail
Need guidance in getting email on my iphone. I have set up according to the instructions but it appears that Comcast does not recoginize my user name or password despite being able to log in on my desktop with the same credentials. I switched cell phone providers and internet service a week ago and had no issues but now I cannot add the comcast email to the new phone. I believe my account is being locked on Comcast's end.


XfinityOrlandoM
Official Employee
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3.3K Messages
3 hours ago
@bg518
Thanks for reaching out to us, we apologize for any inconvenience you're having with accessing your e-mail through your iPhone. What we recommend is you log into your Comcast e-mail through the website to verify your e-mail address and do a password reset.
Then go back into your iPhone settings and add in your e-mail and password and everything should sync up.
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