Visitor
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2 Messages
cannot get chatbot to cancel service
ludicrous customer service. cannot get chatbot to cancel service. cyclical prompts. offers a callback in a week.
Visitor
•
2 Messages
ludicrous customer service. cannot get chatbot to cancel service. cyclical prompts. offers a callback in a week.
EG
Expert
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119.9K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMartyR
Official Employee
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3.5K Messages
10 hours ago
We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. So the Community can have an understanding of your concerns, is there any particular reason you're looking to cancel your Xfinity Services?
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