Hello user_7ctwiy, congratulations on the new phone, that's always a good feeling to upgrade. I would be reaching out for email help as well though, I use mine daily and can only imagine what you've been going through. To confirm, are you unable to access your comcast.net email? If so, are you using a 3rd party email client to access your email?
XfinityMarcos
Official Employee
•
2.2K Messages
28 days ago
Hello user_7ctwiy, congratulations on the new phone, that's always a good feeling to upgrade. I would be reaching out for email help as well though, I use mine daily and can only imagine what you've been going through. To confirm, are you unable to access your comcast.net email? If so, are you using a 3rd party email client to access your email?
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