Hi everyone,

I'm trying to enable Xfinity WiFi Hotspots auto-connect, but I keep running into the following error message:

"You don't have access to Xfinity WiFi hotspots."

This is confusing to me because:

• I'm a Gold tier member

• I have a 1 Gig Internet plan

• My account should be eligible for Xfinity WiFi hotspots as far as I understand

I've already checked that hotspot access is enabled on my account and tried signing out / signing back in, but the issue persists.

Has anyone experienced this before or knows what might be causing it?
Is there something specific on the account side that needs to be enabled, or is this a known issue?

Any help or guidance would be greatly appreciated. Thanks in advance!