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Dregur
1st Topic

Regular Visitor

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1 Message

Thursday, January 28th, 2021 9:00 AM

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Cannot add Unlimited Data to account with own modem, "Temporarily Unavailable"

Tried to go through the chat functionality, and it does not show in the search, only the X-Fi option comes up. Is there anything I can do to get unlimited data on my plan?

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Updated 

4 years ago

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Accepted Solution

CCMorgan

Gold Problem Solver

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3.3K Messages

4 years ago

Hi, Dregur. Thank you for posting here in the Community for support. We are happy to have you! We can absolutely help you out with adding unlimited data to your account. If you're ready to add it as soon as possible, please send me a PM with your first and last name and I can help from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

 

 

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Expert

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31.9K Messages

4 years ago

@Dregur 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

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