Visitor

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1 Message

Thursday, September 11th, 2025

Cannot activate talk

Cannot activate Peacock upgrade to watch. Got this free from Xfinity today but I can't access the upgrade to watch. I can access anything that's not does not say upgrade to watch.

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Official Employee

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2.7K Messages

22 hours ago

Hello, and welcome to the Xfinity Forums, user_jci1l8. If you're looking to upgrade your Peacock subscription through Xfinity, here's how to do it:

Log in to your Xfinity account online.
Navigate to the StreamStore and click on the Peacock tile.
Select the Premium Plus upgrade and follow the prompts to confirm your order.
If your Peacock subscription is managed directly through Peacock (not via Xfinity), simply sign in at PeacockTV.com, go to your account settings, and change your plan from there.

If you’re unsure which provider manages your subscription, checking your billing details or account settings should help clarify. And if you run into any issues, we are here to help!

 

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