1 Message
Cannot activate peacock premium
Just signed up for internet and I’m supposed to get two years of peacock premium free via the xumo box I received. Everytim I go through the steps it wants to charge me a monthly fee? What happened to two years free?
Again
Expert
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31.4K Messages
8 months ago
Moved to Customer Service as this is not Guidelines related.
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XfinityAlyssaA
Official Employee
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1.8K Messages
8 months ago
Good afternoon and happy Sunday @user_d0a719, we appreciate you reaching out on our Community Forums with your Peacock concerns and hope you are otherwise having a wonderful weekend. Rest assured, you've reached the right team to help troubleshoot your issues with your subscription. To confirm, are you signing into Peacock with your XFINITY ID? Have you tried visiting xfinity.com/activate-peacock, and seeing if an Activate Now button is available?
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