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Saturday, August 17th, 2024 9:40 PM

Closed

Cannot activate peacock premium

Just signed up for internet and I’m supposed to get two years of peacock premium free via the xumo box I received.  Everytim I go through the steps it wants to charge me a monthly fee? What happened to two years free?

Expert

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31.4K Messages

8 months ago

Moved to Customer Service as this is not Guidelines related.

Official Employee

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1.8K Messages

8 months ago

Good afternoon and happy Sunday @user_d0a719, we appreciate you reaching out on our Community Forums with your Peacock concerns and hope you are otherwise having a wonderful weekend. Rest assured, you've reached the right team to help troubleshoot your issues with your subscription. To confirm, are you signing into Peacock with your XFINITY ID? Have you tried visiting xfinity.com/activate-peacock, and seeing if an Activate Now button is available?

 

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