Visitor
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4 Messages
Cannot activate DisneyPlus
Like many others, unable to activate following the link, Xfinity customer service has been utterly useless and I don’t have the direct message icon on the forums to try to directly message support… Anyone have any idea how to get a hold of someone to fix this issue?
XfinityDemetrise
Official Employee
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119 Messages
8 hours ago
Hi there @user_im1r2u Thank you so much for reaching out on our Xfinity Community Forum about issues with activating DisneyPlus. I'll be happy to assist. Can you confirm the link that you are trying to follow? Is it the link that was sent to your email? Please let me know if the link posted below is helpful. It gives an overview of how to activate the service.
https://www.xfinity.com/support/articles/disney-plus-hulu
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