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olorin8
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2 Messages

Wednesday, March 4th, 2026 1:13 AM

cannot access to www.miyoushe.com

starting from yesterday I cannot visit www.miyoushe.com, and cannot login to CN server of Genshin Impact

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43 minutes ago

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XfinityBenny

Official Employee

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1.4K Messages

2 hours ago

@olorin8 Thanks for adding to the community. We recommend disabling the Advanced Security feature first. Follow the steps here https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security to disable it. If it continues, have our Comcast Security Assurance team remove the blocks. Contact them here https://spa.xfinity.com/contact-us.

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olorin8

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2 Messages

yeah I already disabled advanced security 

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1 hour ago

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XfinityBenny

Official Employee

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1.4K Messages

@olorin8 Reach out to our security team and have them unblock the page and server, so you can reach them successfully. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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43 minutes ago

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