stvr's profile

Contributor

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47 Messages

Wednesday, April 23rd, 2025 10:03 PM

Closed

Cannot access secondary email

Get notice that authentication does not work.

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Official Employee

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3.3K Messages

11 months ago

Hello, stvr! Thank you for joining the Xfinity Forums community. Can you tell me a bit more about how you're accessing your Comcast email and any error code or message you're receiving? Are you able to access via Xfinity Connect? The links included below may also help with authentication issues by recovering your ID and/or password.

Forgot your password?
Find your Xfinity ID

 

Contributor

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47 Messages

11 months ago

I had an email under another comcast.net address…it does not load…

Contributor

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47 Messages

11 months ago

Says imap.comcast.net not loading 

Official Employee

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3.3K Messages

Thank you for sharing. First, verify your network connection, then double-check your IMAP settings in your email client, including the server address, stvr. The following article may help. Set up your Xfinity Email address with an email program.

 

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