Hello, stvr! Thank you for joining the Xfinity Forums community. Can you tell me a bit more about how you're accessing your Comcast email and any error code or message you're receiving? Are you able to access via Xfinity Connect? The links included below may also help with authentication issues by recovering your ID and/or password.
Thank you for sharing. First, verify your network connection, then double-check your IMAP settings in your email client, including the server address, stvr. The following article may help. Set up your Xfinity Email address with an email program.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityThomasA
Official Employee
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2.3K Messages
2 days ago
Hello, stvr! Thank you for joining the Xfinity Forums community. Can you tell me a bit more about how you're accessing your Comcast email and any error code or message you're receiving? Are you able to access via Xfinity Connect? The links included below may also help with authentication issues by recovering your ID and/or password.
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stvr
Contributor
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47 Messages
2 days ago
I had an email under another comcast.net address…it does not load…
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stvr
Contributor
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47 Messages
2 days ago
Says imap.comcast.net not loading
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