minster22's profile

New Poster


2 Messages

Mon, Jan 4, 2021 9:00 AM

Cancelling sports package

We added the Sports and Entertainment package to our account yesterday. It is not what we wanted and want to cancel. Can I do this online? I have been on hold on the phone for 30 minute. You do not make it easy !



Official Employee


6.1K Messages

6 m ago

Hi @minster22! Thank you for using the Xfinity Forum to get help with removing the Sports Entertainment Package. If you aren't able to remove the package on your end, my team can assist you! Can you send a private message with your first and last name and address? To send a private message, click on my name, "ComcastChe," and then click send a message. 

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