minster22's profile

New Poster

 • 

2 Messages

Mon, Jan 4, 2021 9:00 AM

Cancelling sports package

We added the Sports and Entertainment package to our account yesterday. It is not what we wanted and want to cancel. Can I do this online? I have been on hold on the phone for 30 minute. You do not make it easy !

Responses

ComcastChe

Official Employee

 • 

6.1K Messages

5 m ago

Hi @minster22! Thank you for using the Xfinity Forum to get help with removing the Sports Entertainment Package. If you aren't able to remove the package on your end, my team can assist you! Can you send a private message with your first and last name and address? To send a private message, click on my name, "ComcastChe," and then click send a message. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

New to the Community?

Start Here