Visitor

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1 Message

Wednesday, October 15th, 2025

Cancelling Services

I need assistance with cancelling all of my services, effective immediately.

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Selected Oldest First

Official Employee

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189 Messages

5 hours ago

Hey there user_f36c8f, thanks for reaching out through our community forums! We'll be sad to see you go, but we're more than happy to assist. Please send us a direct message with your full name, name on the account (if different), and service address, and we'll get started!

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. 

• Click "Sign In" if necessary

• Click the "direct messaging" icon or https://comca.st/3J0ir1l

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send

 

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