Visitor

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1 Message

Wednesday, August 5th, 2026 10:26 AM

Cancelling Service

Hello, I'm hoping to schedule a service cancellation. Could you help me via DM with this? Thank you so much! 

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Selected Oldest First

Official Employee

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4.5K Messages

2 hours ago

@user_d53jl6 I am happy to assist you today. I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!


- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
- See how to send us a message with the link: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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