Thank you for reaching out. I hope you are doing well today. I understand you'd like to cancel the service. I am really sorry to hear that. Here on Forums, we are a full-service team. I'll be glad to review any issues or concerns you may have.
I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
@user_brvxnm, I'm so happy we were able to get you taken care of today. If you need anything in the future please feel free to make another post and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your day and stay safe.
Accepted Solution
XfinityVianney
Official Employee
•
2.1K Messages
11 months ago
Thank you for reaching out. I hope you are doing well today. I understand you'd like to cancel the service. I am really sorry to hear that. Here on Forums, we are a full-service team. I'll be glad to review any issues or concerns you may have.
I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
1
0
XfinityChelseaB
Official Employee
•
1.6K Messages
11 months ago
@user_brvxnm, I'm so happy we were able to get you taken care of today. If you need anything in the future please feel free to make another post and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your day and stay safe.
1