Cancelling plan

Hi there! Thanks for taking the time out of your Wednesday to reach out. I can understand the concern with wanting to cancel the voice and streaming services online with no option, and wanting an easy option to make those changes. You've knocked on the right door in virtual land. Over social media, we are a team of experts that specializes in helping with cancellation requests. We can help. To further assist, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.