Visitor

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1 Message

Saturday, October 18th, 2025

Cancelling HBO max

HBO max is showing up on my bill but it doesn't show in my subscriptions through Xfinity. I need to cancel immediately.

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Official Employee

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566 Messages

9 hours ago

Good day user_j4ajsm 👋 I appreciate you letting us know about the confusion regarding HBO Max on your bill, and you're in the right place for help! We'd be happy to take a look at the account further to verify the status of any active subscription 👍

Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.

 

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