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user_g9frjw
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Tuesday, November 4th, 2025 12:20 AM

Cancelling Free Peacock Premium Account

I need to cancel my free Peacock Premium Account or disconnect it from Peacock Account, as I have Premium plus.

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1 month ago

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XfinitySean

Official Employee

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318 Messages

1 month ago

Thanks for reaching out through our community forums, user_g9frjw! You can find instructions on how to manage your Peacock subscription through Xfinity on our support page here. Please let us know if that helps!

 

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user_g9frjw

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I have tried this, but it does not allow me to cancel a Premium account, only add a Premium Plus account. I just need to disassociate my Peacock account as I have purchased Premium Plus through another means

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1 month ago

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XfinityGabriel

Official Employee

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2.8K Messages

 

user_g9frjw, Just to confirm, you tried to cancel the Peacock Premium subscription on your X1 set-top box, Flex, or Xumo streaming box? Have you tried the Xfinity Stream Store page by signing in to this link here? (xfinity.com/yoursubscriptions) Once you click on this page, you’ll reach our Subscription Hub, where you can easily activate and manage your streaming subscriptions. Here are the steps below. Please let us know if this helps.

 

 
  1. Go to the Xfinity StreamStore page and sign in.
  2. Click on the **Peacock** tile.
  3. Select the **Premium Premium** tile, then click **Remove**.
  4. Ensure the **Premium** tile is highlighted and click **Update Cart**.
  5. Review the changes and check the box to approve.
  6. Click **Submit Order** to complete the cancellation.

 

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1 month ago

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