3 Messages
Cancelled Service Appointment - Why?!?!?
I have been having intermittent signal issues with lower-than-expected internet speeds. I've checked the cables, and restarted every piece of Xfinity equipment in my home multiple times. Earlier on Wednesday, I chatted with an agent and explained my issues and had a scheduled appointment for a field service technician. I received the SMS message and emails confirming this appointment. I also received multiple phone calls from additional agents who I explained that I still have the problem and need my appointment for Sunday 1-3 pm. Today I get a get message saying my appointment was cancelled? Why are you doing this to me? This is so extremely frustrating and disappointing.
No Responses!