Visitor

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1 Message

10/15/2026 3:55 AM

Cancellation

I want to cancel my xfinity mobile service 

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Official Employee

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1.8K Messages

3 hours ago

@user_rf3ctg Thanks for adding a post to the forum. Since this platform is a community forum, these are the fastest way to stop service: 

  • By Phone: Call 1-888-936-4968. Select the mobile services prompt, or press zero to reach a live representative who will help finalize the disconnection.
     
  • Online or App: Log in to your account on the website or Xfinity app, go to the "Devices" tab, select the line you want to cancel, and follow the prompts.
     
  • In-Person: Speak directly with a representative at your nearest Xfinity Store. https://www.xfinity.com/local/store-offers

Let us know if you have trouble. 

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