Visitor
•
1 Message
Cancellation
Hi, I would like to cancel my Comcast xfinity tv and internet services. How do I do this?
Thank you
Visitor
•
1 Message
Hi, I would like to cancel my Comcast xfinity tv and internet services. How do I do this?
Thank you
XfinityMelinda
Official Employee
•
38 Messages
2 hours ago
Hi @user_h7k4io We completely understand wanting to make sure you’re using the right services — and we’d truly hate to see you go! We want you to feel confident in whatever decision you make. Our helpful article What To Expect When Canceling Service, outlines everything you can expect during the process.
If you’re open to it, we’d be happy to review your account to see if there are lower‑cost options, plan adjustments, or features that might better fit your needs. And if canceling still feels like the best decision, we’ll make the process simple — no pressure at all.
To take a closer look at your account securely, please send us a Direct Message with your full name and complete service address to Xfinity Support. Here’s how:
How to send us a Direct Message:
• Click Sign In (if needed)
• Click the Direct Message icon in the upper-right corner
• Click the New Message (pencil-and-paper) icon
• Type “Xfinity Support” in the To: line and select us from the list
• Type your message into the text box
• Press Enter to send
0
0