Thank you for working with our team to get that change completed. Please keep us in mind should you be in the market for another entertainment provider in the future!
Hello @user_y765pp, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
Accepted Solution
XfinityBradM
Official Employee
•
1.2K Messages
3 hours ago
Thank you for working with our team to get that change completed. Please keep us in mind should you be in the market for another entertainment provider in the future!
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XfinityChelseaB
Official Employee
•
2.2K Messages
8 days ago
Hello @user_y765pp, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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